Ultimo Service
ITSM & CMDB · Native Integration
Ultimo Service
Route AxonZero SOC incidents to IFS Ultimo IT-incidents.
About this app
Native IFS Ultimo integration for AxonZero SOC with tenant-aware routing, official Job Context 128 support, ExternalId idempotency, Equipment Context 32 support, reference synchronization, retries and Ultimo Job status synchronization.
Capabilities
- Ultimo IT-incident Job Context 128
- Tenant-aware SOC routing
- ExternalId idempotent ticket creation
- Ultimo IT Configuration-items Context 32
- Ultimo Employees
- Live Ultimo reference dropdowns
- One-time write verification Job
- Reliable retry queue
- Ultimo Job status synchronization